Quality variables in house and office moving industry: a study in terms of service providers and customer perception

Küçük Resim Yok

Tarih

2010

Dergi Başlığı

Dergi ISSN

Cilt Başlığı

Yayıncı

Maltepe Üniversitesi

Erişim Hakkı

Attribution-NonCommercial-NoDerivs 3.0 United States
info:eu-repo/semantics/openAccess

Araştırma projeleri

Organizasyon Birimleri

Dergi sayısı

Özet

In this study, the aim is to evaluate the services of home and office moving industry and to determine the quality variables from the perspective of service providers and customers. In the study, after the literature review, the process of home and office moving service distribution system was analyzed...

Açıklama

Anahtar Kelimeler

House and office moving, Service quality

Kaynak

VIII. International Logistics & Supply Chain Congress 4th-5th November 2010: ´´Trade and Freight: From Soil Consumer´´

WoS Q Değeri

Scopus Q Değeri

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Sayı

Künye

Çetin, İ. B. ve Cerit, G. (2010). Quality variables in house and office moving industry: a study in terms of service providers and customer perception. VIII. International Logistics & Supply Chain Congress 4th-5th November 2010: ´´Trade and Freight: From Soil Consumer´´. Maltepe Üniversitesi. s. 80-91.