Quality variables in house and office moving industry: a study in terms of service providers and customer perception
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Date
2010
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Publisher
Maltepe Üniversitesi
Access Rights
Attribution-NonCommercial-NoDerivs 3.0 United States
info:eu-repo/semantics/openAccess
info:eu-repo/semantics/openAccess
Abstract
In this study, the aim is to evaluate the services of home and office moving industry and to determine the quality variables from the perspective of service providers and customers. In the study, after the literature review, the process of home and office moving service distribution system was analyzed...
Description
Keywords
House and office moving, Service quality
Journal or Series
VIII. International Logistics & Supply Chain Congress 4th-5th November 2010: ´´Trade and Freight: From Soil Consumer´´
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Citation
Çetin, İ. B. ve Cerit, G. (2010). Quality variables in house and office moving industry: a study in terms of service providers and customer perception. VIII. International Logistics & Supply Chain Congress 4th-5th November 2010: ´´Trade and Freight: From Soil Consumer´´. Maltepe Üniversitesi. s. 80-91.
