The impact of management leadership on quality performance throughout a supply chain: an empirical study

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dc.authorid0000-0002-5612-3822en_US
dc.contributor.authorTeoman, Seyhan
dc.contributor.authorUlengin, Fusun
dc.date.accessioned2024-07-12T21:53:31Z
dc.date.available2024-07-12T21:53:31Z
dc.date.issued2018en_US
dc.departmentMaltepe Üniversitesien_US
dc.description.abstractToday, quality has become the essence of competitive advantage for all enterprises. As competition moves beyond a single firm into the supply chain, the focus is shifted from the management of internal quality practices alone to integrating these practices with those of external supply chain partners. All quality management models strongly emphasise the importance of leadership in a company's top management to success in quality improvement and business excellence. Modern leadership theories have focused on transformational and transactional types of leadership. The literature suggests that the leadership capability in the form of the transformational style is the key determinant to success in all quality management practices and business excellence models. This empirical study investigates the influence of managers' transformational leadership (TL) style on a firm's quality performance from a supply chain perspective. An online survey of quality-related managers of enterprises operating in Turkey is conducted to measure the TL characteristics of managers and their impact on firms' quality performance. A proposed research model and hypothesis are tested by using a Structural Equation Model. The results show that the level of the TL style of managers has a significant and positive impact on a firm's supply chain quality performance.en_US
dc.identifier.doi10.1080/14783363.2016.1266244
dc.identifier.endpage1451en_US
dc.identifier.issn1478-3363
dc.identifier.issn1478-3371
dc.identifier.issue11.Decen_US
dc.identifier.scopus2-s2.0-85008613430en_US
dc.identifier.scopusqualityQ1en_US
dc.identifier.startpage1427en_US
dc.identifier.urihttps://dx.doi.org/10.1080/14783363.2016.1266244
dc.identifier.urihttps://hdl.handle.net/20.500.12415/8514
dc.identifier.volume29en_US
dc.identifier.wosWOS:000441675100009en_US
dc.identifier.wosqualityQ3en_US
dc.indekslendigikaynakWeb of Science
dc.indekslendigikaynakScopus
dc.language.isoenen_US
dc.publisherROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTDen_US
dc.relation.ispartofTOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCEen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.snmzKY03608
dc.subjectleadershipen_US
dc.subjectstructural equation modellingen_US
dc.subjectsupply chain quality managementen_US
dc.subjecttotal quality managementen_US
dc.subjecttransformational leadershipen_US
dc.titleThe impact of management leadership on quality performance throughout a supply chain: an empirical studyen_US
dc.typeArticle
dspace.entity.typePublication

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